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All pets must be leashed or crated when being handed over to the groomer.

We are committed to providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from coming in. Please give us a 24-hour notice (or 48-hour notice if booking 2 or more pets) to notify us of any changes or cancellations. We understand that life’s circumstances sometimes prevent you from keeping your appointments, but if a 24 hour (or 48 hour if booking 2 or more pets notification is not given, you will be charged a $20.00 fee per pet for the missed appointment(s). Dematting is subject to extra charges depending on the condition of the dog. Credit Card Transactions Carry A 3.5% Merchant Fee . All Services Subject to Sales Tax. All Pets must be leashed or crated before being handed to the groomer. Go Groom does not Groom pets under 10 lbs. We apologize for the inconvenience.  Pets Above 100 lbs will be charged an additional fee of $50.
Please be aware our groomer will do his best to be on scheduled time, however due to some pets requiring extra attention and or traffic jams we ask you to give us up to a two hour window for us to get to you. Pets that shed and do not need a haircut will be deshedded and given a sanitary trim for an additional fee of $25 to the clean kit price.

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